What you´ll do

• Lead the realization of Supplier Complaint Reduction Programs
• Develop Teach Suppliers to mature in quality with alignment of Henkel’s requirements, e.g. 8 D report, FRPS, SQRM
• Lead discussion with suppliers on escalation cases which are supplier related, to issue closure
• Train and support supplier complaint coordinators in the use of the SCMS system and maintenance of SCMS usage
• Extract and analyze the suppliers’ complaints report, identifying the opportunities for improvement
• Support the Supplier Quality & Development Global Team to apply the global strategy and program in the region
• Support Product Development in the selection process of new suppliers and joint development programs (3 PM Suppliers)
• Ensure 3 PM suppliers have relevant quality certifications and support on customer required certificates by SQD auditor’s having the accredited qualification
• Support and in some cases facilitate Customer Audits of 3 PM Suppliers
• Communicate Customer Requirements to Suppliers and ensure implementation
• Conduct Audit Plan in the region by audit activities and auditor’s tasks (as reports and DB update)
• Creation and revision of relevant quality documents in HIMDOC databases
• Support the internal audit and external audit such as DQS and customer audits
• Support MOC Process for Raw/Packaging/3 PM projects as defined in the procedure

What makes you a good fit

• Bachelor's degree in Chemistry, Engineering or related field is required and Master's degree is plus
• Minimum of six (6) years experience in Quality and/or Engineering related industry is required
• Experience in internal and external audits using process approach is required
• Strong communication skills in English and Korean (or Japanese) are required
• Experience in ISO 9001, IATF 16949 standards, Food Safety, and/or GMP are preferred
• Core tools knowledge is desired (PPAP, APQP, MSA, CEP and FMEA)
• Experience in Customer Specific Requirements is preferred
• Able to go on business trips abroad and nationwide

Some perks of joining Henkel

• Diverse national and international growth opportunities
• Globally wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Retirement Pension DC
• Support for Employee Contributions of National Health Insurance
• Support for Medical Check-up

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.