Description /Preferred QualificationsTo respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve.
To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated optical/electro/mechanical equipment, computer systems, coupled with software solutions.
Working on challenging problems requires in-depth system knowledge and a sound understanding of operating principles.
Exercise judgment within broadly defined practices and policies in selecting methods, and techniques for achieving results.
To collaborate with specialists and other teams to craft an optimized plan of action to resolve the technical issues and recover equipment functionality to customer satisfaction.
Travel within the region and worldwide to support escalated issues on-site on short notice.
Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
