MAJOR RESPONSIBILITIESPeople ManagementManage and coach teamDevelop and sustain a high-quality well motivated teamEnsure high staff morale, trust and work ethicsActively support an environment that supports teamwork, co-operation and performance excellence within teamAssist in mentoring and enabling Training & Development of team membersBack up support during FC on LeaveClient/Stakeholder ManagementDeliver excellent customer service to meet on-site client’s expectationsReport Management: Monthly or Quarterly to Client or Regional JLL LeadBuild and develop effective relationships with key stakeholders &/or client and be comfortable working across all levelsMonitor procedures to ensure client’s expectations are conveyed and worked uponProcurement & Vendor ManagementManage multiple vendors including hard and soft skills to deliver services on time and within budgetManage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practicesContracts ManagementEnsure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of EthicsMonitor expiry of contracts and initiate re-procurement if neededContinually assess contracts to ensure best value delivered to the clientFinance ManagementEnsure that the site’s financial operations are meeting targets and control requirementsAssist and monitor financial processes to ensure account payable procedures are followed at all timesAssist in financial processes to ensure that all financial management such as building rent & management fee requirements are completed in a timely and accurate mannerHealth & Safety ManagementImplement and manage safety procedures to ensure the provision of a safe working environmentEnsure compliance with statutory regulations on fire, health and safety standardsSite Operations ManagementImplement Industry Best Practice operationsAssist and monitor to ensure all building procedures and performance measures are maintained at all timesSeek ways to reduce costs and improve operational standards24/7 emergency call support and site attendance is required if necessaryRisk ManagementAssist in the implementation and management of a property risk management programSupport the implementation and monitoring of disaster recovering and business continuity plansFollow established escalation procedures and incident reporting proceduresAdhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategiesAchieve Key Performance Indicators and Service Level Agreement targetMAJOR CAPABILITIES Ideal ExperienceMin. 4 years of experience in facilities, property management, hospitality or related field as site leadExperience of working in environmentKnowledge of critical facilitiesKnowledge of vendor management for specialized servicesAn understanding of basic technical aspects of propertyProven capacity to understand and interpret commercial contractsStrong budget management and financial analysis skillsCritical Competencies Client Focus & Relationship ManagementEase of interaction with a wide range and wide level of client staffAbility to manage conflict and balance between client and firm requirementsHas a customer-oriented attitudeDemonstrates proactive & professional approach to customer serviceProject Management & Organizational SkillsExcellent planning & organizational skills to prioritize work and meet tight deadlinesProven ability to manage multiple and complex operational matters on a daily basisProblem Solving & Strategic ThinkingCapacity to deal with ambiguity and solve complex problems effectivelyAnalytical, proven ability to solve problems using a quantitative approachProven ability to employ holistic approaches and looks at long term solutionsLocation: On-site –Seoul, Korea, Republic ofIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!About JLL –For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $ billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. 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