Handle and respond to customer enquiries through phone and e-mail.
Maintain accurate records of orders, invoices and sales transactions on SAP and team's database.
Coordinate the requested delivery quantity and delivery schedule with Supply chain.
Efficiently process customer inquiries and purchase order requests and ensure high service levels and process consistency.
Ensure all customer inquiries / issues/ complaints are resolved according to the company's process and procedures.
Assist in sales closing activities, such as issuing tax invoices, verifying customer closing periods and finalizing sales orders.
Collaborate with the finance department to reconcile any discrepancies or issues related to invoicing and payments.
Other tasks assigned by your superior.
Who you are: +2 years of related experience in order management, sales support, or a related role Associate's degree or Bachelor's degree Proficient in Excel and MS office experience preferred.
Excellent written and verbal communication skills as well as the ability to follow instructions.
Knowledge of SAP system in Sales and Distribution module is preferred.
•여러분이 찾고 계시는 채용 포지션이 없으신가요? 그렇다면 인재풀(클릭)에 여러분의 이력서를 등록해주세요! 향후 인력 수요가 있을 경우 최우선으로 안내드리겠습니다”•지원 순으로 전형이 진행되며, 적합한 후보자 발견 시 채용이 바로 마감되오니 지원의사가 있으신 분들은 빠른 지원 바랍니다.•서버 안정성을 위해, 인터넷 익스플로러가 아닌 구글크롬, 혹은 마이크로소프트 엣지를 통한 지원 바랍니다.•보훈대상자 및 취업보호대상자는 관련법에 의거하여 우대합니다.•지원서의 기재사항이 사실과 다른 것으로 확인되거나 Reference from previous employer 상에 채용상의 결격사유가 확인될 경우 합격 또는 채용이 취소될 수 있습니다•(The company reserves the right to withdraw the offer, it if discovers subsequently that a candidate has given false information in application or has provided false or fraudulent documentation in support of his/her application.
The offer is conditional upon satisfactory results of reference checks.)•머크와 카카오톡 친구를 맺어 최신 채용 소식을 받아보세요! (상위 QR코드 클릭 혹은 링크 클릭: http://pf.kakao.com/_w Wu Ub)
광고
Customer Service Specialist (계약직, +2년 유관 경력자), Seoul
Free
Customer Service Specialist (계약직, +2년 유관 경력자), Seoul
Korea South, 서울, 서울,
게시됨 August 16, 2024
설명
고용주에게 연락하기
고용주 정보
We are Merck KGaA, Darmstadt, Germany and its global affiliates. We are a vibrant science and technology company.
Science is at the heart of everything we do. It drives the discoveries we make and the technologies we create.
We make a positive difference to millions of people's lives every day. Our constant curiosity and specialist approach drive our partnerships and bring new ideas to life. From advancing gene editing technologies and discovering unique ways to treat the most challenging diseases to enabling the intelligence of devices.
Our work is fueled by our belief in science as a force for good. We work to enhance the human experience and create more joyful and sustainable ways to live.
We are here for people at every step, helping to create, improve and prolong life. We deliver personalized treatments for serious diseases and enable people to achieve their dream of becoming parents.
We empower the scientific community. Our tools, services and digital platform make research simpler, more exact, and help to deliver breakthroughs more quickly. Our solutions accelerate access to health by assuring tests are accurate and the medicine we take can be trusted.
We brighten the world around us. Our science sits inside technologies that are changing the way we access and display information. We are making future mobility safer, homes and devices smarter and technology more sustainable.
We believe that scientific exploration and responsible entrepreneurship are key to technological advances that benefit us all. This is how Merck KGaA, Darmstadt, Germany has thrived since 1668. And we will continue to push the boundaries of possibility to create opportunities for everyone. This is what drives us. This is what we work for. This is our future.
We are curious minds dedicated to human progress.
Sound like something you'd like to be part of? Explore www.emdgroup.com/en/careers.html.
Privacy Statement: https://www.emdgroup.com/en/privacy-statement.html
