Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place.

It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do.

We're looking for people like you to help make it happen.

Job Summary: Primary Function Supports the operation by ensuring clients receive prompt service, the administrative duties are completed and by coordinating the information flow for the group.

Working Relationships: Reports to Senior Operations Manager / Operations Manager site lead Supervises: N/APeer Relationships: Operations Support Analyst, Inside Sales Rep Dimensions: (if applicable)N/APrincipal Duties & Understanding the Business Promotes awareness of staff and team members relating to issues such as CSA policies and procedures, occupational health, safety, and environmental issues, crisis management, problem solving and project management Documents, reviews and updates GMA working processes and procedures so that all users of the information can provide consistent, cost effective and timely services Working Well with Others Ensures group records and Human Resources records agree at fiscal year-end.

Coordinates with accounting credit analysts on a daily basis to ensure all Field Evaluation accounts are up to date, advises project owners of overdue accounts, coordinates with clients, provides invoice and back up report to collect outstanding amounts per accounting agreements.

Enters and tracks all labels that have been affixed by the group Liaises with calls from local authorities, audits & investigations in tracking requested labels Conducts final tally of all label inventory at fiscal year-end Serve as point of contact for other CSA locations Plans, organizes and conducts training sessions with customers, internal staff and International Partners/Agencies to ensure consistency of process and maintenance of technical competence Arranges for subject matter experts to assist with technical training and/or conduct training sessions as required Delivering Results Supports operation project delivery teams and office/lab location with tasks related to expense accounts, venders, purchasing, travel, guest support including hotel, lunch and dinner reservations for internal/external guests, security, reception telephone coverage, shipping & receiving, HSE site rep or support, expense entry/submission, meeting minutes capture, visitor experience management, Met Team data input and other duties as assigned by Operations management Coordinates and performs regular administrative work for the operation project delivery teams and office/lab location including issuing form letters, acknowledging letters, filing, scanning and importing documents into Documentum, photocopying, distributing standards, bulletins and memos, scheduling meetings, booking meeting rooms, maintaining supplies and preparing meeting minutes Maintenance of ESA/CSA label tracking, reports, correspondence and label inventory within Special Inspection Generator Programme Obtains quotes and gathers information regarding purchase, calibrations and maintenance of Laboratory equipment Manages and oversees purchasing procedures with full documentation as required, including budget tracking and reporting Assists in the maintenance and compilation of accreditation-relevant documentation and database systems with high level of attention to detail Planning, and coordination of qualification trainings within the team; may include assisting colleagues in making hotel and travel reservations for internal and external visitors.

Arranging lunches and making dinner reservations, etc. Concern for Safety Understands why HSE is important to self and the organization Knows the potential hazards and necessary safeguards in own work area(s)Immediately reports hazards, near misses, incidents, observed unsafe acts and conditions Demonstrates safe behaviour and adherence to procedures Completes all assigned training events Participates and engages in the HSE program in a positive and proactive manner, including workplace inspections and internal/external audits Reads and follows all applicable job safety analysis documents (JSA), work procedures and safety rules Correctly and consistently uses all provided safety equipment, tools, and personal protective equipment (PPE)Offers suggestions and participates in problem-solving sessions that lead to overall HSE improvements Participates in Return to Work Programs in the event of an injury/illness requiring modified duties Work Environment Normal office environment Mix of standing, sitting, walking, light lifting, involving little fatigue Much of the job will be computer-based. Travel may be required.6) Preferred Education & Experience Full Secondary School Diploma2 years of clerical training on Microsoft Office and various application and software Must possess computer skills, including the Microsoft Suite and software applications used to conduct business, ideally Salesforce.com Proven ability to plan, organize and perform assigned duties with minimum supervision Must be capable of managing variable work flow and completing multiple tasks on a routine basis Demonstrated high attention to detail Excellent written and verbal communication skills Demonstrated interpersonal skills; must be service-oriented both within the immediate work environment as well as external to the organization Bilingual English and French may be required in some regions