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Field Support Specialist (data Center Technician), Seoul, Korea South

Korea South, Korea South, Korea South
게시됨 2024-04-04
만료 2024-04-11
ID #2100685512
Free
Field Support Specialist (data Center Technician), Seoul, Korea South
Korea South, Korea South, Korea South,
게시됨 April 4, 2024

설명

Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely.

Provides a high level of customer satisfaction through the effective delivery of technical support and service programs.

Customer support specifications may include product performance / maintenance, product installation, project management, site planning and professional services.

Pro-actively coordinates resources, problem resolution, problem escalation, and the use of system level diagnostics.

Understands service processes and options that are linked with the customers specifications.

Able to identify and solve a wide range of problems.

Needs a 24-hour commitment to support customer specifications which may also be fulfilled by participation in the regional standby rotation.

Works primarily at customer sites.

작업 세부 정보:

직업 종류: 풀 타임
계약 유형: 영구적인
급여 유형: 월간 간행물
직업: Field support specialist (data center technician), seoul

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