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스콰드 - It Support, Seoul

게시됨 2024-04-04
만료 2024-04-11
ID #2100685494
Free
스콰드 - It Support, Seoul
Korea South, 서울, 서울,
게시됨 April 4, 2024

설명

1> Helpdesk 2> Global IT company 3> Business Level of English Position: IT Support / Technical / Video Conference Requirement:1.

English fluent (speech/reading & writing).2.

Basic IT knowledge, IP addressing, basic Windows domain admin and file admin.3.

Basic IT troubleshooting skills.4.

Ability to work in Helpdesk environment.5.

Able to do simple cabling task.6.

Liaison between business users and L2 / L3 backend team7.

Handles local project implementation Job description:1.

Engineers would have to conduct the onsite IT support based on instructions provided.2.

PC / laptop cloning, deployment.3.

Develop and maintain local IT environment documentation.4.

Maintain record of warranties and licenses and report on any upcoming license expirations.

Maintain hardware and software inventory lists.5.

Support for agreed corporate standard suite of software applications (i.e.

MS Office, Adobe Acrobat).6.

Software, first level application support eg.

Omega, GED, BO7.

Support for Hardware incident management including vendor liaison for hardware issues.8.

Support for problems using or accessing services via the end user’s desktop.9.

Diagnose and troubleshoot any identified network or server issues.10.

Assist with the procurement of IT related hardware and software when required.11.

Support for problems associated with printing problems generally, BYOD issues, WIF issues.12.

Provide all hot fixes and patches for desktops.13.

Proactive anti-virus updates for desktops.14.

IP Phone Systems - Onsite support, vendor liaison, issue tracking and reporting when instructed by Regional IT.15.

Audio-Visual & Video conferencing – onsite support, vendor liaison, issue tracking and reporting.16.

Concierge Services ( away Office events if there is ).17.

Liaison with building management during annual building power shutdown.18.

Local projects implementation if any.

Equipment to be maintained:1.

Cisco equipment2.

DELL server3.

Visio System4.

Avaya IP Phone Responsibilities Experience Education The Unique Expertise of Adecco Strong Client Relationship, Data-Driven Process Interpersonal Process Management, 70 Years of Experience

작업 세부 정보:

직업 종류: 풀 타임
계약 유형: 영구적인
급여 유형: 월간 간행물
직업: 스콰드 - it support

⇐ 이전 직업

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    고용주 정보

    Adecco

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