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Field Service Manager, Msd, Yongin-si

게시됨 2024-07-05
만료 2024-08-05
ID #2227754932
Free
Field Service Manager, Msd, Yongin-si
Korea South, 경기도, 용인시,
게시됨 July 5, 2024

설명

: Responsible for field service operation, revenue and development planning.

Maintain service inventory and develops processes that ultimately improve the level of support to our customer base.

Ensure the customer satisfaction by managing team to improve the availability of customer’s products and systems for productive use.

Manage delivery of product installation, commissioning, training and acceptance test activities according to planned schedule.

Responsible for product warranty and critical issue management, and participates in product quality management to provide continuous feedback / improvement.

Responsibility to ensure accuracy of installed base information and implement plans to improve our contract conversion rate.

Ensure high level of service engineer competency through execution of training and development plans – applied to new staff as well as current Engineers.

Drives service sales funnel and pipeline to achieve our service revenue, implement leads tracking and reporting to secure all opportunities.

Committed to deliver monthly forecasted revenue and planned jobs schedule.

Provide long-term strategy and development plan to grow our business.

Represent service team to participate including informal/formal business management meeting within Regional and Country level.

Qualifications: Degree in Engineering, and Sciences or Business Management with equivalent experience in similar field and industry.

Minimum 5 years team management experience in Service Business Preference for experience in semiconductor fabrication operations and systems Physical Requirements: Excellent in written, oral and presentation (communication) skills in English Good interpersonal skills, team orientation and professional demeanor;Transparent, independent, self-disciplined, innovative, responsible

작업 세부 정보:

직업 종류: 풀 타임
계약 유형: 영구적인
급여 유형: 월간 간행물
직업: Field service manager, msd

⇐ 이전 직업

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    Thermo Fisher Scientific

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