OverviewThis is a job for an UPLC-MSMS technical expert in clinical analysis. Waters Clinical Business Unit is looking for someone who is genuinely excited by customer success and is ready to work at our customer sites in hospitals and clinical labs to ensure that our customers can provide reliable clinical diagnostics to their patients. We want you to be the person that these lab analysts are happy to see each time you visit.This role is based in Seoul, although a few of our sites are located outside of the city. Occasional travel outside of South Korea may be required, but mostly for training.The ideal candidate would have both and applications and service engineering background, but we are prepared to provide service engineer training if needed.In addition to that, we have a strong internal training and peer to peer support network to ensure our team is continually well versed in latest clinical application knowledge. Responsibilities ResponsibilitiesThe main responsibility of this role is ensuring the success of our clinical laboratory customers in South Korea by providing LC-MS applications and hardware service support. Typical work falls into these categoriesMethod implementationMethod developmentUser trainingCorrective actionsSystem preventative maintenanceThe ideal candidate will already be familiar with many of the analytical methods in use in these labs currently and be able to work with minimal supervision. Qualifications QualificationsA degree in Biochemistry, Chemistry or similar, a post graduate degree is a clear advantageAt least 5 years UPLC-MSMS experience, although the more experience the better. Ideally your experience will involve Waters’ single and tandem quadrupole MS systems and/or working in the clinical UPLC-MSMS analytical field. Experience with ToF systems a bonus.Nobody is perfect, but here are some competencies that we value in the team;Experience with Waters Empower softwareHRMS experienceIndependence in managing workloadResponsiveness to customersAccountabilityProblem solving (analytical thinking, mental flexibility)Customer centric attitudeTechnical aptitudeCommunication Skills Company Description Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality. Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.