Membership Coordinator / Professional, Korea South

게시됨 2025-07-05
만료 2025-08-05
ID #2973548116
Free
Membership Coordinator / Professional, Korea South
Korea South, 서울, 서울,
게시됨 July 5, 2025

설명

Job Mission:

To support the seamless execution and continuous improvement of the Membership and La Collection programs through efficient operational management, system maintenance, and cross-functional coordination. This role ensures accuracy in gift and membership management processes, provides support to frontline teams, and helps deliver excellent client experience aligned with brand standards.

Key Responsibilities:

  • Oversee and deliver flawless daily operations of the Membership and La Collection programs, including technical support, issue resolution, and internal/ external communications
  • Manage gift inventory and stock flow, ensuring accurate tracking, on-time delivery to boutiques, and budget and expense management
  • Coordinate and facilitate training sessions for boutique teams on program features, updates, and operational procedures
  • Contribute to program development by supporting content updates and the creation of digital assets (e.g., websites, cloud pages), and by collaborating with key stakeholders
  • Maintain and cleanse client data, including follow-up on technical issues with support and clear communication with the TDS team
  • Act as the primary contact for ad hoc inquiries from CCC and boutiques, ensuring timely and accurate responses, and establishing SOPs for handling client inquiry
  • Support the planning, execution, and post-event follow-up of client services and events linked to Membership and La Collection initiatives
  • Person Specifications:

  • University degree in business, marketing and etc.
  • Strong & clear communication skill and strong negotiation skill with vendors and internal counter parts
  • Strong & detailed documentation skills especially on MS Office tools(word, excel, Power Point)
  • Strong with numbers & details
  • Work Experience

  • Beauty/Fashion marketing/CRM experience preferred
  • Experience in luxury industry preferred
  • Minimum 3year (or more) experience in relevant jobs
  • Required Competencies

  • Creative ideas, abilities to think differently from to the others
  • Time management, collaborative, organized, proactive, flexible
  • Ability to maintain professional relationships with other related divisions
  • Excellent organization, planning and project management skill
  • Problem solution and Data analytics skill
  • Good English and Korean in both speaking and writing
  • Key Interactions:

  • Frontline & Retail teams
  • Forecast & marketing, e-biz teams
  • Regional and local TDS
  • DC
  • CCC
  • Proven negotiating skills with agencies, experts and other related vendors
  • Development specific implementation and effective communication with agencies and experts
  • Printing companies, other related vendors
  • 작업 세부 정보:

    직업 종류: 풀 타임
    계약 유형: 영구적인
    급여 유형: 월간 간행물
    직업: Membership coordinator / professional

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