JOB TITLE Retail Operation Manager REPORTING TO Commercial Director LOCATION Seoul, Korea… MISSION Manage and monitoring of all activities involved in providing operation support to stores in retail & DFS according with Global Retail policies, process, activities and indications, in co-operation with Retail Operations Corporate function.

MAIN RESPONSIBILITIES The main responsibilities of an Operation Manager are the following: • Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes • Guarantee proper organization and accessibility of merchandise in the floor and the Stock Room in accordance with Montblanc directives and procedures • Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss[1]prevention and inventory discrepancies.

• Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.

• Collaborate the activities for new store opening or relocation, ensuring the coordination among the different actors involved • Support store project team, by onsite inspection, in space and stockroom design, control IT supply, coordinate operative system and web tools training to store managers and staff members • Ensure a correct understanding and execution of all the retail procedure • Plan annual budget and manage all expense for store operation REQUIREMENT • Excellent communication skills • Proficient in Excel, Word and Power Point • At least 7 years working experience in retail business • Pro-active, sense of responsibility for store operation • Positive attitude • Ability to learn and retain information quickly • Experience in retail operation REPORTING LINE Direct report to Montblanc Korea Commercial Director