Your Mission
• Continuously embrace and communicate On’s values and brand philosophy in team and customer interactions
• Support staff planning and hiring to build a high performing team
• Contribute to implementation of ongoing learning and development programs for the store team and on-the-job coaching / training as needed
• Support monitoring of store key performance indicator to track health of business operations
• Oversee Fo H (Front-of-House) operations to ensure that exceptional service is provided to each and every customer
• Oversee inventory management and Bo H (Back-of-House) processes for optimized stock levels as well as inbound and outbound product flow requirements
• Act as the in-store troubleshooting expert for On's store systems and core processes
Your Story
• 3-5+ years of experience in a customer-focused setting including managerial responsibilities
• Operational retail experience in a sports or fashion environment is a strong plus
• A collaborative team player with strong interpersonal, hospitality and communication skills
• An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs
Additional requirements:
• Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. It also includes stooping, kneeling, and crouching.
• Working hours: This role will need to have the ability to work weekends, evenings and holidays as needed.
Meet The Team
This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team in Seoul and, together with the expert team, grow and educate our communities across the globe. The Retail team works with a diverse set of stakeholders from the sales and marketing to operations teams, connecting with people day to day-to-day - creating unforgettable experiences and empowering them to move with the right products.
It’s no easy feat, and it takes a personal touch. We’re sharing our values with the world - and spreading the feeling of ‘Wow’ in person.
What We Offer
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
