Key Responsibilities]- build sound knowledge of any customers during interactions- Strives to leave the customer with a positive customer experience after every contact- Providing innovative and resourceful solutions and recommendations to all types of requests- Able to consult and advise customers to assess travel needs and provide accurate and timely information regarding requests.- Is actively seeking for the latest and most updated information relative to lifestyle needs and trends to be able to support the lifestyle needs of affluent customers.- Has a detailed understanding of client’s brand promise, and uses program benefits and privileges to better fulfill customer requests.- As a brand ambassador for our clients, represents clients’ brands in a professional manner that builds their market profile.- Seeks to provide the best possible customer experience.[Key Requirements]- Diploma or Bachelor's degree in related fields- 신입가능 - 호텔 front desk/ OTA CS경험 우대- Business-level English skills (Good in an additional language is a plus)- Able to work on two-shift rosters including night and weekend working▶ Shift > A: 9:00 - 21:30/ N: 21:00 - 9:30▶주 3~4일 근무- Strong communication skills- Problem solving skills & Detail-oriented attitude​[What's on Offer]- 근무지 : 서울 송파구- 근무시간 : Shift > A: 9:00 - 21:30/ N: 21:00 - 9:30 (한 달 약 15일 빈도로 Shift 근무)- 고용형태 : 정규직- 급여 : 기본급의 + 야간 및 휴일 수당 + 인센티브 별도- 복리후생 : 4대보험, 월/연차 등 기타 복리후생[